Telehealth Visits Step by Step Guide Telehealth Visits FAQs Missed Appointment Policy (Requires Adobe Reader to view. Get your free version below.) Patient Information - Sheet 1 (Requires Adobe Reader to view. Get your free version below.) Patient Information - Sheet 2 (Requires Adobe Reader to view. Get your free version below.)  Click here to download Acrobat Reader® software free. It enables you to view and print Adobe PDF files.